Making Business Management a Profession
About APBM
Membership
CABM Credential
CBM Credential
Recertification
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Recertification
Module 100
Module 200
Module 300
Module 400
Module 500
Module 600
Module 700
Module 800
Module 900
Module 1000

Module 400
 

The following Harvard Business Review articles are related to Module 400 - Quality and Process Management and have corresponding CPE quizzes, which will be launched soon on this website:

"Deep Change: How Operational Innovation Can Transform Your Company", April 2004
"Coming Up Short on Nonfinancial Performance Measurement," November 2003
"The Quest for Resilience", November 2003
"Leading Change: Why Transformation Efforts Fail", March 1995

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